FAQ
What is an Original Painting?
Original painting is a unique, one-of-a-kind artwork created by an artist. Unlike prints or reproductions, which can be produced in multiple copies, an original painting is the only version of that particular artwork.
Each original painting is created using traditional art mediums such as watercolor, oil, acrylic, or mixed media on surfaces like paper, canvas, or wood.
How can I buy an Original painting by r?
To place an order:
- Browse the online art gallery on the website
- Select the painting you wish to purchase and click “Add to Cart”
- Review your Cart and proceed to Checkout
- Enter your shipping information and proceed to payment to confirm the order
Are prints of the paintings available?
Each artwork is the only version of itself. Prints are not available for any of the paintings byr.
What is a Certificate of Authenticity?
A Certificate of Authenticity (COA) is a document that accompanies each painting from byr, verifying its originality and confirming it as an authentic, unique work of art by the artist. The COA includes important details such as the artwork’s title, dimensions, medium along with the artist’s signature. This certificate serves as proof of the artwork’s authenticity for art collectors and buyers.
Can I resell or reproduce the artwork I purchase from byr?
No, by purchasing artwork from byr, you receive ownership of the original painting, but you do not have the rights to resell, reproduce, or create any copies or derivative works from it. Each piece is a unique, original work, and any unauthorized reproduction or commercial use is prohibited.
If you have any questions about usage rights, feel free to contact us at contact@byramya.in.
What payment methods are accepted?
We use Razorpay as our payment gateway. Credit Cards, Debit cards, payments via Netbanking and UPI payments (if residing in India) are accepted and listed at checkout. Your payment details, such as card information, are handled securely by Razorpay and are not stored on our servers.
Important Note: We will never ask for your bank details or sensitive information through email, SMS, or any other form of communication. If you receive any message requesting such information, please disregard it and report it to us immediately.
How much does the delivery cost?
Free delivery is offered for all orders within India (the country of origin).
When can the order be expected to arrive?
For Domestic Delivery (within India): Please allow 5 to 12 business days for orders to arrive.
Can orders be returned?
- We take utmost care with each order; therefore, all orders are final.
- Return Eligibility: Returns are only accepted if there is a major issue with the product upon delivery, such as significant damage or a defect. If you believe your item meets these criteria, please contact us within 48 hours of delivery.
Can the order be tracked?
Tracking of the order is currently unavailable. An order confirmation email with an order number is sent to the email address provided during checkout.
Can we receive an invoice including our GST number (GSTIN) for tax deductions on a business purchase (B2B) of paintings?
Yes, for B2B purchases, we issue GST invoices that include your GST number (GSTIN). Please ensure correct billing address at checkout and email us your GSTIN and order number right after placing your order, and we will include the GST-compliant invoice with your order. Note: Please send an email to us with your details within 24 hours of placing an order. We may not be able to service this request if your order is already out for delivery.
Is international shipping (outside the country of origin) available?
We currently only deliver to regions within India. Contact us for inquiries regarding international orders and stay in touch for updates.
How can I contact you regarding my order?
Please write to contact@byramya.in with your order number.